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#customerexperience
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Ten Top Tips to keep customers happy and spending
Kirstin: Ten Top Tips to keep customers happy and spending – I really enjoyed reading this article, good advice, which any type of business can follow to add value to their service/brand, and it is so true make your current customers feel important and find ways to give something back for their ongoing loyalty to…
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Sainsbury’s to create 5,000 more Christmas jobs
Kirstin: With regards to my job, one of the thing’s I love about this time of year is an increase in seasonal retail roles. This is a great way for my under-graduate students to gain some part-time work experience, develop their skills and get the opportunity work in a fast-paced enviornment that is customer facing. What…
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19 predictions for the future of the contact centre
http://www.callcentrehelper.com/19-predictions-for-the-future-of-the-contact-centre-32778.htm?utm_content=mark%40tyrersorrel.co.uk&utm_source=VerticalResponse&utm_medium=Email&utm_term=19%20predictions%20for%20the%20future%20of%20the%20contact%20centre&utm_campaign=Newsletter%20-%2019%20predictions%20for%20the%20future%20of%20the%20contact%20centrecontent
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Ticketing group improves the customer calling experience
http://www.callcentrehelper.com/ticketing-group-improves-the-customer-calling-experience-31819.htm