19 predictions for the future of the contact centre

Posted on November 1, 2012April 15, 2014 by Mark BryceIn #customerexperience, fullbackandfriends.com, Mark Bryce1 Minute Read

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Published by Mark Bryce

Business Owner and Coach | Customer Insights, Experience Design and Project Leadership Services | ❤ yoga; business; guided learning; books; design; gaming and more | Trading as Tyrer Sorrel since 2001, online as SilentFullback View all posts by Mark Bryce

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