Kirstin: Ten Top Tips to keep customers happy and spending –  I really enjoyed reading this article, good advice, which any type of business can follow to add value to their service/brand, and it is so true make your current customers feel important and find ways to give something back for their ongoing loyalty to your business.

http://www.managementtoday.co.uk/bulletin/mtdailybulletin/article/1174009/ten-top-tips-keep-customers-happy-spending/